Holy Family Hospital

Financial Information

Limited or No Insurance

We know that when you or someone you love needs hospital care, worrying about financial issues can be particularly stressful. If you don't have insurance or your insurance does not cover all costs, there are a number of programs that may be available to you. Eligibility requirements and the application process may be different depending upon the program. If you are unable to pay your balance, we offer our extended easy pay payment plan for all balances over $250.

Our cashier's office is located on the first floor and can help you with budget payments between 8 a.m. and 4:30 p.m., Monday through Friday. You may also speak with one of our financial counselors who are happy to assist you in arranging a budget plan. Additional information on our financial counselor services is provided below. 

Financial Counselors

If you are not covered by health insurance or are unable to pay your co-payments, we may be able to help. Holy Family Hospital has made a public commitment to support the Commonwealth of Massachusetts' efforts to increase health coverage for the uninsured and underinsured in our community.

One of the following State programs may cover you and your family:

  • Children's Medical Security Plan
  • Commonwealth Care Health Insurance Program
  • MassHealth

We have financial counselors available to assist you five days a week from 8 a.m. to 4:30 p.m, Monday through Friday. Please call 978-687-0156, ext 2789 or dial 2789 from any hospital phone.


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Patient Guides

Our Patient Guides provide essential information about the services and resources available to you at Holy Family Hospital in Methuen and Holy Family Hospital at Merrimack Valley

Holy Family Hospital patient guide

Holy Family Hospital Patient Guide

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