Holy Family Hospital

Holy Family Hospital's Emergency Center

At Holy Family Hospital's Emergency Center our physicians and nurses, board certified in emergency medicine, are prepared to care for you when minutes matter most and when an unexpected injury or illness affects you or a loved one. Whenever you need it  24 hours a day, seven days a week – our team provides compassionate, world class health care within our modern, state-of-the-art Emergency Center. In addition, we are a certified stroke facility, offer round-the-clock cardiac care and advanced interpreter services technology in 200 languages and dialects.


Our center offers:

  • 32 private treatment rooms, each equipped with computer work stations, a personal TV and individual climate controls
  • Rapid medical evaluation area where individuals with non-life-threatening injuries can be evaluated and treated 
  • Dedicated imaging area located within the Emergency Center provides digital radiographic imaging capability, including a 64-slice CT scanner
  • Electronic medical records system, which provides primary care physicians with timely updates about your visit and health to support your follow-up treatment plan and continued recovery

Emergency Care at Holy Family Hospital

At the center, which opened in August 2011, our team cares for more than 50,000 adults and children with emergency health care needs each year. Together, our emergency center team is committed to providing you and your family with immediate access to advanced medical treatment in the event of a serious injury or accident, including:

  • Designation as a New England Regional Stroke Center
    Holy Family Hospital is an accredited stroke facility, led by neurologist Dr. Andreas P. Schoeck, of New England Neurological Associates. In partnership with Massachusetts General Hospital, we provide 24/7 evaluation of potential stroke patients. All of this is done at the patient's bedside using state-of-the-art "Telemedicine." At the earliest sign of a stroke, call 911 and visit the emergency center immediately.
  • Life-Saving Cardiac Care Facility
    Before a possible heart attack patient even arrives, our team can assemble in advance of a patient's arrival. We offer 24/7 primary angioplasty treatment for heart attack victims, elective coronary angioplasty to remove blockages, independent Catheterization Lab with 24/7 services, and a cardiac rehabilitation program certified by AACVP.
  • Regional Provider of Neurology/Neurosurgery Services
    Full service 24/7 coverage of all neurosurgical emergencies. 

Holy Family Hospital is also home to an award-winning Regional Center for Orthopedic Care for those unplanned injuries from falls, sports and mishaps. 

Accessing the Emergency Center at Holy Family Hospital

Emergency services are available 24 hours a day, seven days a week. When entering the hospital off East Street, stay to the left and follow the signs to the ED. Directional signage is in place to assist emergency vehicles, patients and families during their visit.

Caring for Our Community

By collaborating with local organizations and partners, we bring health care into the community through offering support groups and lectures, free screenings, and more. Our Emergency Center participates in local community events, including Holy Family’s annual Teddy Bear Clinic, where they provide information on topics such as bike and helmet safety and recognizing the signs of a stroke. In addition, our award-winning Family Safety Project service provides safety for adults and children who are victims of domestic/family violence. 

If you have an emergency medical situation, please call 911 immediately.

Non-emergency, please contact you primary care physician or call Holy Family Hospital's main number: 978-687-0151.  

Get a FREE MyPOD Brochure

MyPOD Brochure Provide emergency medical staff with quick access to your medical history, medications, allergies, and insurance information. Download your free copy, complete the information, and keep it on your fridge. To request a copy, call 978-687-0156, ext. 2659.                       
 Good Samaritan Emergency Room

Take a Tour >>

Mary Richardson of Steward Health Care takes a tour of the system's emergency departments.   

Distinguished Hospital - Clinical Excellence 

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