Contacts

The public affairs and marketing department oversees all public/community/media relations, marketing and hospital planning for Holy Family Hospital. We welcome media inquiries.

Media Contacts

Anna Frankenfield, Director of Strategic Communications
978-687-0156, ext. 2659
anna.frankenfield@steward.org 

Media Relations

All media inquiries should be directed to the contact above. If the call is of an urgent nature, or is after normal business hours, such as nights, weekends or holidays, please call the number above and directions on how to reach the individual will be available.

Helpful hints for the media 

To protect patient privacy and confidentiality (see HIPAA guidelines below) and to accommodate requests for interviews and information about the hospital, its staff, employees and programs and services in a timely and accurate manner, Holy Family Hospital asks members of the media to follow these guidelines:

  • Due to patient privacy, we do not release patient conditions.
  • While on hospital property, all media representatives must be accompanied by a public affairs and marketing representative at all times.
  • Anyone entering the hospital with a recording device or camera (still or video) must be accompanied by a public affairs and marketing representative.
  • All requests to record, videotape or film must be made in advance by calling Public Affairs.
  • All patients who agree to be interviewed, photographed or videotaped on hospital property for any reason must provide written consent to the public affairs and marketing office. Only patients who give this consent may be interviewed, photographed, or videotaped.

 


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