Holy FamilyPatient and Visitor Information

Billing and Payment

About your Bill

Your hospital bill will include a room charge, which covers room, meals, nursing care, housekeeping, maintenance, medical records and admitting services.  Your bill will also include itemized charges for specific ancillary services such as laboratory, medications, X-rays and use of the operating room, surgical day care, recovery room, physical therapy and other services.

Your bill will not include visits by your attending physician and fees for radiology (interpretation of X-rays), anesthesiology, emergency medicine, surgery, and other professional services and consultations provided by physicians.  These will be billed separately by the physician.

How Payments Work

In most cases, Holy Family Hospital will be reimbursed for your hospitalization directly by your health insurance carrier.  If you are insured by a commercial insurance company, it will be necessary for you to forward signed insurance forms authorizing release of information and authorization for benefits to the hospital prior to your discharge.  In the event of specially arranged HMOs or case management insurance, we may not need such forms. 

You will be billed for any portion of your balance that is not reimbursed by your insurance provider.

Payment may be mailed to:
Cashier’s Office
Holy Family Hospital

70 East Street
Methuen, MA 10844 

You may also remit payment to our cashier:
Monday through Friday, 8 a.m. to 4:30 p.m.

Any questions you may have regarding hospital billing procedures, insurance coverage and hospital credit procedures can be answered by our staff in Patient Accounts / Billing at 800-664-3884.


Connect with Steward

Visit Our Twitter Feed Visit Our Facebook Page Visit Our YouTube Channel Email This Page Share This Page Print This Page

Subscribe to Believe

Our electronic health news
Steward DoctorFinder The Joint Commission National Quality Approval Seal Commission on Cancer Blue Distinction Center for Spine Surgery Blue Distinction Center for Knee and Hip Replacement
Interpreter Services The Leapfrog Group - A Hospital Safety Score Tufts Health Plan Medicare Preferred UniCare
Copyright © 2014 Steward Health Care
Connect Healthcare Panacea CMS Solutions